About koipasti
We at koipasti provide an online entertainment service available where local law permits, offering sportsbook markets, live-dealer games, slot games, and esports betting through a single unified platform.
- BPL · IPL · T20 WC
- Mobile-First
- ReportMatch
Our platform serves account holders across supported jurisdictions with a focus on transparent operations, secure payment processing, and consistent settlement of wagers. We operate koipasti with the understanding that gaming regulations vary significantly by region — some jurisdictions permit unrestricted access, others impose licensing requirements, and some prohibit online wagering entirely. We do not operate in jurisdictions where local law prohibits our service.
This page outlines who we are, what koipasti offers, and how we approach account security, payment flows, and compliance. Our goal is to provide sufficient context so account holders understand our service boundaries and operational practices.
What we offer on koipasti
We operate koipasti as a multi-product platform. Our sportsbook covers football (Liga 1, Piala Indonesia, Champions League, Premier League), badminton, MotoGP, and other international tournaments. We host live-dealer games — blackjack, roulette, baccarat, Dragon Tiger — broadcast from certified studios with real croupiers. Our slot portfolio includes Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways. We also offer esports markets covering Mobile Legends, Free Fire, and PUBG Mobile competitive play.
All products are accessible through a single koipasti account with a unified balance. Account holders deposit once and distribute their funds across all product categories. Winnings from any section accumulate in the same balance, simplifying withdrawal logistics.
Our platform operates on both desktop web browsers and mobile devices. We support iOS browser access and Android app installation, ensuring that account holders in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta can access koipasti from any device at any supported time.
Payment flexibility on koipasti
We at koipasti support six major e-wallet providers across Indonesia: DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet. These methods cover most daily payment scenarios for account holders. We also facilitate virtual-account transfers through mobile banking, local payment, online payment, and e-wallet, allowing direct bank-to-account funding for users who prefer traditional banking channels.
Deposits via e-wallets typically credit within minutes. Bank transfers settle according to each institution's business schedule, commonly within one to two business days. We maintain transparent minimum and maximum account preferences for each method so account holders know exactly what to expect when funding their koipasti balance.
Withdrawal flows mirror deposit methods — funds return to the same payment channel you used to deposit. If you funded via mobile banking, your withdrawal returns to local payment. If you transferred through a online payment virtual account, your cash-out goes back to your registered e-wallet account. This matched-method approach protects against unauthorized transfers and maintains clear transaction trails.
We designed our payment infrastructure around convenience and security — account holders should recognize their preferred payment method and understand exactly how deposits and withdrawals flow through koipasti.
Account verification and security
Before any withdrawal from koipasti, we conduct identity verification. Account holders provide a national ID, proof of address, and a selfie holding their ID. Our verification team confirms eligibility within standard timeframes. This know-your-customer (KYC) process protects both account holders and koipasti by preventing fraud and ensuring compliance with regulatory standards.
We encrypt all account data using industry-standard protocols. Your personal information — names, IDs, payment details — is stored securely and never shared with third parties except where legally required or to facilitate payment processing through our designated partners. Our infrastructure operates with redundancy and monitoring to prevent unauthorized access.
How we determine service availability
We operate koipasti only in jurisdictions where applicable law permits online gaming or wagers on the products we offer. We do not designate specific countries or regions as legal or illegal. Instead, we rely on account holders to verify that their own jurisdiction permits access before using our platform. This jurisdiction-restricted framing reflects the diverse legal landscape across different regions.
- We support account creation and play from regions where we operate and have verified compliance.
- We restrict access from jurisdictions where local law prohibits our services or where regulatory barriers exist.
- Account holders are responsible for verifying that accessing koipasti complies with their local laws before depositing funds.
- If we detect access from restricted jurisdictions, we suspend the account and return the balance according to our policy.
Regulatory requirements change over time, and we adjust our service boundaries accordingly. If a jurisdiction's laws shift, we notify affected account holders and amend our service area.
Settlement and market integrity
We settle all wagers on koipasti according to published rules and official outcomes. Sportsbook markets settle based on league or tournament authority results. Live-dealer games settle immediately as outcomes are determined by the dealer's actions. Slot games settle instantly as spin results are generated. Esports markets settle following official tournament or match announcements.
Our systems perform market surveillance to detect irregular patterns. If we identify suspicious activity — such as coordinated large wagers that deviate from historical behavior — we investigate and may void affected markets or suspend accounts pending review. This protects the integrity of our platform and all account holders.
Support and dispute resolution
We maintain a support team accessible during standard business hours via in-app chat, email, and the contact form in your koipasti account. If you experience a technical issue — such as a wager not registering, a balance discrepancy, or a settlement dispute — our team investigates and resolves it fairly according to our policy.
We also maintain a formal dispute process. If you believe a settlement decision on koipasti is incorrect, you can submit a formal complaint through your account. Our compliance team reviews your submission and provides a written response within a standard timeframe. This transparent process ensures that disputes do not remain unresolved and that account holders understand our reasoning.
Legal and jurisdiction information
Service availability
We at koipasti offer our gaming and wagering services only in jurisdictions where online gaming or wagering is permitted by applicable law. We do not list specific countries or territories as legal or illegal; instead, we place the responsibility on each user to verify that their own jurisdiction permits access to our platform before creating an account or depositing funds. Laws governing online gaming vary significantly across regions and jurisdictions, and they change over time. Some jurisdictions permit unrestricted access to licensed operators, while others impose strict licensing requirements or prohibit certain types of wagering. Before accessing koipasti, you should independently research the legal status of online gaming in your location. We cooperate with regulatory authorities in supported markets and adjust our service availability to comply with local legal requirements. If you are uncertain whether our services are available in your area, we recommend contacting our support team or consulting a legal professional in your jurisdiction before proceeding with account creation or deposits.
Account eligibility
To create an account on koipasti and access our gaming services, you must meet the eligibility criteria established by applicable law in your jurisdiction. In most jurisdictions where we operate, users must be at least the legal age of majority in their region — commonly eighteen years of age, though some jurisdictions establish different thresholds. We do not display explicit age-restriction warnings or "" badges during account registration; instead, we rely on your declaration during sign-up that you meet all applicable legal eligibility requirements. Our know-your-customer (KYC) verification process, which you complete before making any withdrawal, includes checks to confirm your age and identity. If our verification process identifies that you do not meet eligibility criteria established by law, we will suspend your account and refund your balance in accordance with our policy. We also reserve the right to request additional documentation if we have reasonable grounds to question your eligibility or identity. By creating a koipasti account, you represent and warrant that you are legally entitled to access our services under the laws of your jurisdiction and that you meet all age and eligibility requirements.
Local-law responsibility
You are solely responsible for determining whether your access to and use of koipasti complies with all laws and regulations applicable to your jurisdiction. We make no representation regarding the legality of our services in any specific location. Before you create an account, place wagers, deposit funds, or withdraw winnings, you should independently verify that doing so does not violate any statute, regulation, or ordinance in your area. Many jurisdictions restrict or prohibit online gaming, and penalties for unauthorized participation may include civil liability, criminal charges, or both. We cannot provide legal advice, and we cannot determine the legal status of our services in your location. If you are uncertain, we strongly recommend consulting with a qualified legal professional in your jurisdiction before accessing koipasti. By using our platform, you acknowledge that you have conducted your own legal review and concluded that our services are available to you under applicable law. You also accept full responsibility and risk associated with your use of koipasti.
Data and privacy scope
We collect personal data for the purpose of account creation, identity verification, payment processing, fraud prevention, and regulatory compliance. To use koipasti, we collect your full name, date of birth, national identification number, contact information (email and phone), residential address, and payment details. This data is used to verify your age and identity, detect and prevent fraud, process deposits and withdrawals, and comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. We store your information on secure, encrypted servers and do not share your personal data with third parties except where required by law or to facilitate payment processing through our designated payment partners (DANA, OVO, GoPay, ShopeePay, LinkAja, QRIS, BCA, Mandiri, BRI, BNI). Our complete privacy policy explains the full scope of data collection, retention periods, and your rights regarding your information. We process all personal data in compliance with the Indonesian Law No. 27 of 2022 on Personal Data Protection and other applicable data-protection regulations in supported jurisdictions.
Contact for legal inquiries
If you have questions about the legal availability of koipasti services in your jurisdiction, account eligibility requirements, or other compliance matters, you may contact our legal and compliance team through our support channels. You can reach us via email, in-app chat, or through the contact form available in the Help section of your koipasti account. We aim to respond to legal and compliance inquiries within a standard timeframe, typically within five business days during normal business hours. For formal legal notices, government correspondence, or urgent regulatory matters, you may send written notice to the address listed in our Terms of Service. We maintain dedicated communication channels for regulatory bodies, government agencies, and legal representatives to contact us regarding licensing, market access, and compliance oversight. Our commitment is to operate transparently and cooperate fully with all relevant authorities in jurisdictions where we offer our services.