koipastiPrivacy Policy

This page describes what we collect when you use koipasti and how we keep that data protected. We understand that account security and privacy are essential to your trust in our platform, so we outline our data practices in clear, straightforward terms.

When you create an account on koipasti, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, and place wagers on sportsbook, live-dealer, slot, or esports markets, we collect personal information necessary to process those activities. We also use data to detect fraud, comply with anti-money-laundering regulations, and improve our platform.

We encrypt all sensitive data and restrict access to authorized personnel only. Our infrastructure includes redundancy and monitoring to prevent unauthorized access. This policy explains what we collect, how we use it, who has access, and what rights you have regarding your information.

What we collect on koipasti

We collect data in several categories as you use koipasti:

• Account details: Your full name, date of birth, national ID number, email address, phone number, and residential address. We require this information to create your account and verify your identity before withdrawal.
• Payment information: When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we collect details about your chosen payment method, transaction amounts, and settlement status. We retain these records for regulatory compliance and reconciliation.
• Activity data: We track your login times, device type, IP address, browser information, and interaction patterns on koipasti. This data helps us detect unauthorized access and understand user behaviour for security purposes.
• Wager and account balance: We record all bets placed, outcomes, and balance changes. This data is essential for settlement, dispute resolution, and regulatory reporting.
• Communication records: If you contact our support team via chat, email, or contact form, we retain those conversations for quality assurance and dispute resolution.

How we use your data

We process the data we collect for the following purposes:

• Account management: We use your name, address, and ID to create and maintain your koipasti account and verify your identity.
• Payment processing: We share payment data with our partners — mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment — to process deposits and withdrawals.
• Compliance and fraud detection: We use activity data, IP addresses, and payment patterns to detect money-laundering risk, fraud, and unauthorized account access. We may block suspicious transactions and suspend accounts pending investigation.
• Regulatory reporting: We report account and transaction data to applicable regulatory authorities as required by law in supported jurisdictions.
• Platform improvement: We analyze anonymized activity data to improve koipasti's user experience, settlement speed, and market availability.
• Marketing (where permitted): If you opt in, we may use your email and phone to send updates about new games, payment methods, or features on koipasti.

Third-party access and data sharing

We do not sell your personal data to third parties for marketing purposes. We do share data in the following limited circumstances:

• Payment processors: We share payment method and transaction details with online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet to process deposits and withdrawals. These partners are bound by confidentiality agreements.
• Regulatory authorities: We disclose account and transaction data to government agencies, anti-money-laundering units, and gaming regulators as required by law in jurisdictions where we operate.
• Fraud prevention services: We may share anonymized activity patterns with external fraud-detection services to improve security across the industry.
• Legal proceedings: If a court, law-enforcement agency, or regulator issues a valid legal demand, we provide the requested data.

Your rights on koipasti

We recognize your rights to control your personal data. You may:

• Request access: You can request a copy of the data we hold about you on koipasti by contacting our support team.
• Correct inaccurate data: If information in your koipasti account is incorrect (such as an outdated address), you can update it through your account settings or request correction from our team.
• Request deletion: Subject to legal and regulatory retention requirements, you can request that we delete your data after your koipasti account is closed and any disputes are resolved.
• Opt out of marketing: You can unsubscribe from promotional emails and SMS messages from koipasti at any time through your account preferences or by contacting our support team.

To exercise any of these rights, contact our support team via email or the contact form in your koipasti account. We respond to data-subject requests within a standard timeframe.

Cookies and tracking on koipasti

We use cookies and similar tracking technologies on koipasti to:

• Keep you logged into your account across sessions.
• Remember your preferences (such as language and payment method).
• Detect and prevent fraudulent account access.
• Understand how you navigate koipasti so we can optimize the experience.

Most web browsers allow you to control or disable cookies through settings. However, disabling cookies may prevent some koipasti features from functioning correctly. We do not respond to "Do Not Track" signals from browsers.

International data transfer

Our servers may sit outside your jurisdiction, meaning your data may be processed in countries other than where you reside. We only transfer data internationally where necessary to provide koipasti services, process payments through our partners, or comply with regulations. Any international transfer is protected by contractual safeguards and encryption.

Contact us about privacy

If you have questions about this privacy policy, wish to exercise your data rights, or believe your data has been misused, contact our compliance team via email, in-app chat, or the contact form in your koipasti account. We respond to privacy inquiries within a standard timeframe. We maintain a formal process for privacy complaints — if you are not satisfied with our response, you may escalate your concern to your local data-protection authority. This privacy policy applies to all koipasti services including sportsbook, live-dealer games, slots, and esports markets. We may update this policy periodically to reflect changes in our practices or applicable law; we notify account holders of material updates via email or in-app notice.

Data security practices on koipasti

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. Our infrastructure includes:

• 1
  End-to-end encryptionData in transit

  All communication between your device and koipasti servers is encrypted using TLS (Transport Layer Security).

• 2
  Database encryptionData at rest

  Sensitive data stored in our databases is encrypted using AES-256 or equivalent protocols.

• 3
  Access controlsRestricted personnel

  Only authorized koipasti staff with legitimate business purpose can access personal data, and all access is logged and monitored.

• 4
  Regular auditsSecurity testing

  We conduct regular security audits and penetration testing to identify and address vulnerabilities in our koipasti infrastructure.

• 5
  Incident responseBreach protocols

  We maintain an incident response plan to detect, investigate, and respond to any suspected data breaches on koipasti.

Privacy across koipasti payment channels

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we collect only the transaction details necessary to credit your koipasti balance. We do not access your wallet balance or transaction history outside of koipasti. When you use mobile banking, local payment, online payment, or e-wallet virtual accounts, we collect your bank account details only to process transfers; we do not access your full banking records.

Each payment partner operates under its own privacy policy. We recommend reviewing their privacy terms to understand how they handle data separately from koipasti. Our privacy responsibility covers only the data we collect and store directly on koipasti servers. By using our platform, you acknowledge that you have read and understood this privacy policy and agree to our data practices as described.